Program Name: SPRK CRM
Program Description
By opting in to SMS communications from SPRK ("SPRK CRM", "we", "us"), you agree to receive text messages related to your SPRK CRM account and services. These messages may include:
Onboarding and training messages
Account, subscription, and billing notifications
Security and service alerts
Product updates, feature announcements, and platform tips
Occasional promotional offers related to SPRK CRM and our services
Messages are intended for customers and prospects who have provided a valid mobile number and consented to receive SMS from SPRK.
Opt Out Instructions
You can cancel the SMS service at any time. To stop receiving messages, text STOP to the phone number that is messaging you. After you send STOP, we will send a confirmation SMS to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us from that number.
Rejoining Instructions
If you have opted out and would like to rejoin our SMS program, you can opt in again by:
Submitting any SPRK web form that includes SMS consent
Enabling SMS notifications in your account settings (where available)
Contacting our support team and providing your express consent to receive SMS
Once you complete a new opt in, we will resume sending SMS messages to you.
Help and Support
If you experience issues with the messaging program, reply with HELP for assistance, or contact our support team at [email protected].
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Message Frequency and Rates
Message frequency varies and may include both recurring automated messages and messages triggered by your activity in the SPRK CRM platform.
Standard message and data rates may apply for any messages sent to you from us and from you to us, depending on your wireless service plan. If you have questions about your text or data plan, contact your wireless provider.
Privacy and Data Use
For privacy related inquiries, please refer to our Privacy Policy at:
https://sprkcrm.com/privacy-policy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your mobile number, SMS opt in data, and consent are used only to operate and manage our messaging program and may be shared only with service providers who support delivery of our text messages, such as messaging platforms and carriers.
How Opt In Consent Is Collected
Users opt in to SMS notifications from SPRK CRM by providing their mobile number and explicitly agreeing to receive text messages through our website forms, account signup flows, or other consent-driven interactions where SMS opt in language is clearly displayed.